Shipping

SKIMS strives to ensure that each order is processed with precision, security, and efficiency, guaranteeing that customers receive their purchases promptly and reliably. To accommodate various delivery preferences, a range of shipping options is offered, including complimentary shipping on qualifying orders. The company works with reputable and trusted delivery partners to ensure that each package is carefully managed from the moment it leaves the warehouse until it reaches the customer.

For domestic shipments within the United States, SKIMS offers several delivery methods to cater to different customer needs. Economy Shipping typically takes four to seven business days for delivery and is handled by carriers such as USPS or UPS. Standard Shipping, which arrives in approximately three to five business days, is also fulfilled by these carriers and offers a faster option. For those who need their orders sooner, Express Shipping is available, usually processed the same day if the order is placed before 12:00 PM Eastern Time, with an expected delivery time of two to three business days. The quickest shipping option is Priority Shipping, designed to deliver orders within one to two business days when placed before the noon cutoff time (Eastern Time).

Before any shipment departs the warehouse, it undergoes a processing period that generally lasts two to three business days. This includes verification of the order, packing, and preparation for dispatch. During busy periods, such as during the holidays or large promotions, processing times may be slightly longer, but SKIMS makes every effort to ensure orders are prepared and shipped as efficiently as possible.

Certain delivery restrictions apply depending on the shipping destination. Orders sent to P.O. Boxes and military addresses (including APO and FPO locations) are limited to Economy Shipping, as these locations are serviced exclusively by USPS. Some remote, rural, or military regions may experience extended shipping times due to logistical challenges. Furthermore, SKIMS does not support shipping to freight forwarding services, and orders sent to such addresses may be canceled to ensure reliable delivery and proper tracking.

Once an order has been shipped, customers will receive a confirmation email that includes tracking details. This information is also accessible via the customer account dashboard or the order confirmation page. If an order is split into multiple shipments, each package will have a unique tracking number, allowing customers to monitor the progress of each part of their order separately.

If tracking shows no updates for over five business days, customers are advised to reach out to customer support for assistance. Occasionally, carriers may mark a package as delivered before it actually arrives at its destination. In these cases, customers are encouraged to check nearby areas, building reception points, or with neighbors before reporting the package as missing. If the package remains unlocated after four business days, customer support can provide further assistance and guide customers on next steps.

Although SKIMS helps investigate delayed or missing shipments, the responsibility for packages marked as delivered by the carrier lies with the recipient. If a package is confirmed as delivered but later reported missing, customers must file a claim with the carrier for resolution. SKIMS does not offer replacements or refunds for items reported as stolen after confirmation of delivery, and customers may choose to place a new order once the carrier’s investigation is completed.

Once an order is placed, it is generally not possible to modify the shipping address due to the immediate processing of the order. After shipment has started, customers may attempt to coordinate with the carrier for delivery adjustments, but such changes are not guaranteed and may affect the timing of delivery or incur additional charges.

By working closely with logistics partners and following established shipping procedures, SKIMS ensures a reliable and transparent shipping experience. The company is committed to delivering each order as smoothly as possible, meeting customer expectations, and providing excellent service at every stage of the process.